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Store Policies

Privacy Statement
E-mail Privacy: We use your e-mail address in the following circumstances:

  • To confirm your order
  • To ask questions about your order
  • To answer your questions or comments
  • To keep you informed about specials and other topics that may interest you - if you would rather not receive this information, you may send an e-mail to teadocents@thetasteoftea.com with 'unsubscribe' as the subject line.

We do not give access to your email address to any other person, company, or entity.

Return Policy:
If you are not completely satisfied or there is a problem with your order, contact us within 30 days of delivery. We will arrange for the return of your order and full credit.

Shipping:
We will make every effort to ship your order promptly. Generally, orders placed by 2:00 Pacific Standard Time will ship the same day. All orders placed within the United States will ship via FedEx ground/home unless otherwise specified. Standard shipping is free for orders $75.00 or more.


Satisfaction
Guaranteed:
If for some reason, you are not completely satisfied with any item, simply contact us within 30 days of delivery. We will arrange for the return of your order and full credit.

Contact us at teadocents@thetasteoftea.com or call (707) 431-1995 with any questions relating to our policies.


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