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Store Policies

Cha-no-aji - The Taste of Tea offers the following Policies:

Return Policy:
If you are not completely satisfied or there is a problem with your order, contact us within 30 days of delivery. We will arrange for the return of your order and full credit.

Shipping:
We will make every effort to ship your order promptly. Generally, orders placed by 2:00 Pacific Standard Time will ship the same day. All orders placed within the United States will ship via FedEx ground/home unless otherwise specified. Standard shipping is free for orders $100.00 or more.

Satisfaction Guaranteed:
If for some reason, you are not completely satisfied with any item, simply contact us within 30 days of delivery. We will arrange for the return of your order and full credit.

Contact us at tai@chadoen.com or call (650) GET 2 TEA during business hours (PST) for any questions relating to our policies.

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